General Conditions of Sale and Services

 

  • 1. All the services given and translations done by PARLAMÓN TRADUCTORS-INTÈRPRETS, S.L. are governed by the following General Conditions of Sale and Service.
    The customer automatically accept these conditions when they place an order.

  • 2. PARLAMÓN TRADUCTORS-INTÈRPRETS, S.L. agrees to maintain maximum confidentiality on all texts handed over by customers, on their content, target and purpose, as long as this is not incompatible with current legal provisions in Spain and/or the location of customer's head offices and/or of PARLAMÓN TRADUCTORS-INTÈRPRETS, S.L.

  • 3. PARLAMÓN TRADUCTORS-INTÈRPRETS, S.L. accepts no liability for the legality or veracity of the text entrusted, its content, target and purpose, and the customer is solely responsible there for.

  • 4. Likewise, customers agree that all texts given to PARLAMÓN TRADUCTORS-INTÈRPRETS, S.L. for translation or any other service, their content and objective and any other services requested do not infringe any rules and regulations in Spain, Catalonia and/or the place of the head offices of the customer and/or of PARLAMÓN TRADUCTORS-INTÈRPRETS, S.L.

  • 5. PARLAMÓN TRADUCTORS-INTÈRPRETS, S.L. agrees to give the services requested with the utmost awareness and goodwill, thus guaranteeing their best possible quality. In the event of complaints due to errors in translation or in any other service offered, and due to any delay in delivery, the customer will be entitled to make a claim provided they do so in the 14 real days following the delivery date. All claims must be based on demonstrable judgements and opinions. PARLAMÓN TRADUCTORS-INTÈRPRETS, S.L. agrees to make all suitable rectifications and changes without this involving any extra cost to the customer, and remains open to any possible changes to agreements.

  • 6. After 14 days following the delivery of the translation or the performance of the service, the customer loses all right to claim from PARLAMÓN TRADUCTORS-INTÈRPRETS, S.L., which is released of all commercial, civil or legal responsibility.

  • 7. In no case does PARLAMÓN TRADUCTORS-INTÈRPRETS, S.L. accept liability for damages caused as a result of delays, omissions, negligence or errors in our services. Likewise, PARLAMÓN TRADUCTORS-INTÈRPRETS, S.L. assumes no liability concerning the correctness, the quality and/or the content of the texts that have been modified in any way or are the result of any kind of treatment after the delivery of the product.

  • 8. PARLAMÓN TRADUCTORS-INTÈRPRETS, S.L. issues the invoices for each order at the end of the month of delivery, and the customer is entitled to make any claims in the 14 days following the date of issue. After this time, the customer automatically accepts the invoice and agrees to settle it within the established times. The price is the one that holds in the Price List in force at the time of placing the order. Customers are entitled to consult the Price List in force at any time and/or to ask for a quote prior to the translation and/or provision of other services. All invoices will be due at 30 real days from the date of issue.

  • 9. PARLAMÓN TRADUCTORS-INTÈRPRETS, S.L. reserves the right to keep one or more copies of the translations and the original text on paper or in electronic format, and agrees to make no use of them other than for strictly internal purposes in complete confidentiality without the prior authorisation of the customer.

  • 10. In extraordinary cases, PARLAMÓN TRADUCTORS-INTÈRPRETS, S.L. reserves the right to modify/annul any of the clauses of these General Conditions of Sale and Service Provision by previous, mutual agreement in writing with the customer. Likewise, it reserves the right at all times to modify, extend or eliminate any of the above rules and to insert additional clauses, with all due communication to the customer.